At Enjoy Punta del Este Resort & Casino our customers are our reason for being. This is why we endeavor to offer integral entertainment experiences they enjoy and are willing to relive with their families and friends.
At Enjoy we care about our customers so we promote entertainment without excess, preventing the appearance of risky behaviors associated to gaming and that could harm them.
We bet on you
Tools provided by Jugados por Ti
Brochures with information: bi-fold and tri-fold brochures containing information and aiming at preventing and educating in an entertainment experience without excess.
Internal counselors: members of Enjoy Punta del Este staff who have been specially trained to support and provide answers to customers’ queries about how Jugados por Ti works and then direct customers requesting so to the hotline.
Telephone assistance service: the service is voluntary, confidential and free for customers and/or their families. After they approach a counselor specially trained in dealing with risky conducts associated to gaming they will be directed to a call center with professionals specialized in the field. This service provides psychological, legal and financial advice. This service is available in Spanish and Portuguese.